Platform Features
Everything you need to run a modern care home
From resident admissions to compliance reporting, EzeHealth gives old age homes, frail care and dementia care facilities the tools to deliver exceptional care while running efficiently.
Complete resident profiles, all in one place
Maintain comprehensive, centralized records for every resident. From medical history to family contacts, everything your care team needs is a click away.
- Centralised resident profiles with photos and ID documents
- Full medical history, allergies, and chronic conditions
- Family and emergency contact management
- Admission, transfer, and discharge tracking
- Document uploads and secure file storage
Elizabeth Pretorius
ID: PAT-2024-0089 · Female · Age 82
Medical Aid
Discovery Health
Plan: Classic Comp
Primary Doctor
Dr. R. Naidoo
012 345 6789
Admitted
15 Nov 2025
128 days
Next of Kin
Johan Pretorius
Son · 083 456 7890
ALLERGIES
Meet AVA — Your AI Nursing Assistant
AVA is an intelligent care assistant built directly into EzeHealth. Ask questions in plain English, analyse clinical images, parse prescriptions and lab results, and get real-time alerts — all powered by advanced AI that understands your care home's data.
Natural Language Queries
Ask "Which residents had abnormal vitals today?" and get instant answers from 70+ clinical data tables — no technical knowledge needed.
Clinical Image Analysis
Upload wound or skin photos and AVA provides AI-powered staging, measurements, and assessment recommendations using resident context.
Prescription & Lab OCR
Scan prescriptions or lab reports — AVA extracts medications, dosages, test results and reference ranges automatically, even from handwritten scripts.
Proactive Clinical Alerts
AVA monitors for missed hygiene care, abnormal vitals, low fluid intake, and medication compliance — and raises alerts before problems escalate.
Medication Intelligence
Search medications by name or condition, check compliance across residents, and get detailed drug information — all through natural conversation with AVA.
I found 3 residents with below-target fluid intake today:
Queried fluid_intake table · 18 Mar 2026 · 0.3s
Mr. Nkosi — Morning Vitals (07:15)
Personalized care, beautifully tracked
Build individualized care plans with customizable templates. Track goals, document progress, and collaborate across your multi-disciplinary team.
- Customizable care plan templates for common conditions
- Goal tracking with measurable outcomes and deadlines
- Progress notes with timestamps and staff attribution
- Multi-disciplinary team input and collaboration
- Automated review scheduling and reminders
Mobility & Rehabilitation
Created 20 Nov 2025 · Review due 25 Mar 2026
Patient walked 45m independently with walker. Good balance observed. Increasing confidence in transfers. Continue current exercise programme.
Digital MAR charts, zero paper
Replace paper medication charts with a secure digital system. Track every administration, manage PRN medications, and maintain complete audit trails.
- Digital MAR charts with real-time updates
- PRN medication tracking with reason logging
- Stock control and reorder alerts
- Pharmacy integration and electronic prescriptions
- Administration verification with nurse sign-off
Elizabeth Pretorius
Room 8B · 18 March 2026
Metformin 500mg
Oral · With food
Amlodipine 5mg
Oral · Morning
Omeprazole 20mg
Oral · Before meals
PRN MEDICATIONS
Paracetamol 1g
Max 4x daily · Last given: 06:30
Automated billing, accurate invoices
Streamline your revenue cycle with automated billing based on room types, care levels, and additional services. Generate professional invoices in seconds.
- Room rates by type (single, shared, frail care)
- Care level pricing with automatic adjustments
- Automated billing cycles and statement generation
- Payment tracking and outstanding balance alerts
March 2026 Statement
Elizabeth Pretorius · Room 8B
Room Charge - Single Room
1 - 31 March 2026
Care Level 2 Supplement
Assisted daily living
Physiotherapy Sessions (4x)
Additional service
Medication Levy
Monthly charge
Monitor health trends in real time
Record vital signs quickly and accurately. Spot trends before they become problems with intelligent alerts and visual trend charts.
- Blood pressure, temperature, glucose, weight tracking
- Visual trend charts for spotting patterns over time
- Abnormal value alerts with configurable thresholds
- Doctor notification for out-of-range readings
128/82
Normal range
36.8°C
Normal range
7.2
Slightly elevated
62.4 kg
Stable
Seamless shift handovers, every time
Ensure continuity of care with structured shift handovers. Track staff assignments, task completion, and generate daily summaries automatically.
- Structured shift handover templates
- Staff assignments and role-based task allocation
- Daily summary generation for management review
- Night and day shift support with flexible scheduling
Sr. Nomsa Dlamini
Shift Leader · RN
12/14 tasks
John Mokoena
Care Worker
8/10 tasks
Anna Kruger
Enrolled Nurse
5/10 tasks
HANDOVER NOTES
- Rm 12A: Mrs. Johnson glucose slightly elevated, monitor before dinner
- Rm 8B: Mrs. Pretorius physiotherapy at 14:00, assist with walker
- Rm 3A: Mr. Botha new admission at 15:00, prepare room
Document incidents, drive improvement
Log incidents quickly, investigate thoroughly, and implement corrective actions. Track trends to prevent recurring issues and maintain regulatory compliance.
- Quick incident logging with categorization
- Investigation workflows with assignable follow-ups
- Corrective action tracking and verification
- Trend analysis and regulatory reporting
Fall Incident
Reported by Sr. Nomsa · 17 Mar 2026, 14:30
Patient
Mr. P. van Wyk
Location
Room 5A Bathroom
Severity
MediumInjury
Minor bruise, left arm
ACTIONS TAKEN
Built for POPIA, secured by design
Security and compliance are not afterthoughts. EzeHealth is built from the ground up with POPIA compliance, role-based access, and comprehensive audit trails.
- Full POPIA compliance with consent management
- Role-based access control with granular permissions
- Complete audit trails for every action
- 256-bit AES encryption at rest and in transit
- Automated daily backups with disaster recovery
COMPLIANCE SCORE
98%
All major requirements met
RECENT AUDIT LOG
Say goodbye to paper — forever
Every form, every chart, every record — done digitally. No more filing cabinets, lost charts, or illegible handwriting. Your entire operation runs online, accessible from any device, anywhere.
- Digital forms replace every paper document in your facility
- Staff complete records on tablets, phones, or desktops
- Instant search — find any record in seconds, not hours
- Eco-friendly — reduce your facility's carbon footprint
Digital Forms Library
0 Paper FormsDaily Care Record
Auto-saved · Last: 5 min ago
Wound Assessment
Photo capture · Measurement tools
Fluid Balance Chart
Real-time totals · Auto-calculated
Infection Control Log
Compliance tracking · Alerts
Professional reports, printed when you need them
Every record and report is available digitally — and printable on demand. Generate beautifully formatted PDFs for audits, family meetings, doctor referrals, or regulatory inspections with a single click.
- One-click PDF export for any report, record, or form
- Shift handover reports for management review
- Monthly resident summaries for families and doctors
- Compliance and audit-ready documentation packs
- Billing statements and invoices ready to send
Report Centre
Print / ExportShift Handover Report
18 Mar 2026 · Day Shift
Patient Summary — E. Pretorius
Monthly report · March 2026
Billing Statement
Invoice #INV-2026-0342
POPIA Compliance Audit
Q1 2026 · Facility-wide
All reports generated instantly — print or email to stakeholders
Your data is safe — never lose a single record
Unlike paper records that can be lost, damaged, or destroyed, your data lives in a secured, encrypted database with automated backups. Fire, flood, or theft — your records survive everything.
- 256-bit AES encryption protects all data at rest and in transit
- Automated daily backups with off-site redundancy
- Disaster recovery — restore your entire facility in minutes
- 99.9% uptime guarantee with SA-based hosting
- Complete audit trail — every action is logged and traceable
Data Protection Status
All Systems Secure256-bit
Encryption
Daily
Backups
99.9%
Uptime
SA
Hosted
Digital wound tracking, photo documented
Track wound healing with photo documentation, body mapping, and measurement tools. Visualize progress over time and receive automated alerts for deteriorating wounds. Comprehensive pressure sore tracking and skin integrity assessment.
- Digital wound tracking with photo documentation
- Body map for marking wound locations
- Measurement tracking over time
- Healing progress visualization
- Automated escalation alerts for deteriorating wounds
Elizabeth Pretorius
Wound #3 · Left Heel
Body map · 1 active wound marked
Length
2.1 cm
-0.4
Width
1.8 cm
-0.3
Depth
0.2 cm
-0.1
PHOTO TIMELINE
1 Mar
8 Mar
15 Mar
65% healed · Est. 10 days remaining
Cognitive care, compassionately tracked
EzeHealth includes built-in cognitive and behavioural assessment tools as part of its comprehensive functional assessment system. Track memory, orientation, communication, and social behaviour over time — ideal for facilities caring for residents with dementia, Alzheimer's, and other cognitive conditions.
- Monthly cognitive assessments (memory, orientation, reasoning, problem solving)
- Behavioural and social tracking with trend analysis
- Communication and social engagement scoring
- Integrated into annual care reports and functional assessments
- Overall dependency scoring with assistance level ratings
COGNITIVE SCORE
18/30
Assessed 12 Mar 2026
Mild
Decline
RECENT BEHAVIOUR LOG
Increased agitation at dusk. Redirected with music therapy.
Participated for 30 min. Positive mood observed.
TODAY'S ACTIVITIES
Weekly summary with photos sent to Johan Pretorius
ADL tracking, independence scoring
Comprehensive tools for frail care and assisted living. Track activities of daily living across 41 assessment items in 8 categories, monitor nutrition and hydration, and score independence with automated dependency calculations.
- Activities of daily living (ADL) tracking
- Fall risk assessments with prevention protocols
- Mobility and independence scoring
- Nutrition and hydration monitoring
- Social engagement tracking
- 41 assessment items across 8 categories with automated scoring
BARTHEL INDEX
65/100
Moderate dependence
WATERLOW SCORE
14
At risk
Prevention: Non-slip footwear, bed rails, walking aid
NUTRITION & HYDRATION
MOBILITY TODAY
120m
Walked
3
Transfers
45m
Seated
Care at your fingertips — Android app available
EzeHealth comes with a dedicated Android mobile app so your care staff can record vitals, administer medications, complete care records, and manage shifts right from their phone or tablet. iOS app coming soon.
- Native Android app — download directly or via QR code
- iOS app coming soon
- Record vitals, administer meds, and complete forms on the go
- Push notifications for medication reminders and shift alerts
- Photo capture for wound assessments and incident reports
- Fully synced with the web platform in real time
Quick Actions
Vitals
Meds
Forms
Camera
Med Due: 14:00
E. Pretorius - Room 8B
Android App
Feature Request Board
3 In ProgressCustom Wound Assessment Form
DELIVEREDCustom wound staging with photo upload & body map
Family Notification Integration
BUILDINGAutomated email/SMS alerts for family on incidents
Pharmacy Stock Integration
PLANNEDDirect link to pharmacy supplier for auto-reordering
48h
Avg Response
100%
Requests Fulfilled
∞
Possibilities
We build exactly what your facility needs
No two care facilities are alike — so why should their software be? EzeHealth isn't a locked-down product. If you need a custom form, workflow, report, or integration, we build it. Every client has direct access to our development team, and we treat your feature requests as our roadmap.
- Custom forms, assessments, and care plans tailored to your protocols
- New workflows and automations — from admission to discharge
- Third-party integrations — pharmacies, labs, medical aids, and more
- Custom reports and dashboards specific to your management needs
- Branding, UI adjustments, and role-based access customization
- Direct line to our dev team — no ticket queues or outsourced support
Your own platform, tailored to your facility
Every EzeHealth deployment is a dedicated instance — customized to your facility's workflows, branding, local regulations, and care standards. We don't do one-size-fits-all. Your platform is built for you, deployed anywhere in the world, and maintained by our team.
- Dedicated instance per facility — your data, your platform
- Rapidly customized to your workflows, forms, and branding
- Adapted to local healthcare regulations (POPIA, GDPR, HIPAA, and more)
- Cloud-hosted and managed — we handle updates, backups, and security
- Deployed for clients in South Africa, UK, Australia, and worldwide
- Fast onboarding — go live in weeks, not months
Sunny Days Frail Care
Custom instance · Cape Town, SA
48
Residents
12
Staff
99.8%
Uptime
Customization Applied
See These Features Running Live
Request a demo and explore every feature. No commitment required.