EzeHealth · Care home management software
Care home software with an AI nurse that never sleeps.
EzeHealth is care home management software with 21 integrated modules: residents, digital MAR, care plans, vitals, incidents, wound care and billing, plus AVA, a bilingual English and Afrikaans AI nurse assistant. From R125 per resident per month. Built and proven inside a 30-resident dementia care home in George, South Africa, and configurable for any country.
- Resident care
- Medication
- Staff support
- Clinical records
- AI assistance
- Privacy-law compliant
01 · The reality
Care home paperwork is stealing care time.
Every hour your carers spend on paperwork is an hour away from residents. And when records get lost, it is your residents who pay the price.
- MARHandwritten medication charts get lost before inspector visits.
- ShiftHandover notes are illegible, incomplete, or undated.
- IncidentReports are written up afterwards, from memory, not in real time.
- AuditCompliance audits take weeks of manual preparation.
02 · Platform architecture
Three layers. One clinical operating system.
Three layers, one purpose: giving your care team the tools to deliver outstanding care without drowning in admin.
AVA Forms
Bedside capture
Tablets at the bedside. Every clinical interaction captured through structured forms: categorised, timestamped, and attributed to the carer who submitted it. Twelve clinical forms across care, clinical, compliance and incident categories, with more than 130,000 submissions to date.
AVA Platform
Management & governance
Twenty-one integrated modules, from dashboard to annual report. Aggregates every form submission into structured views, generates reports, manages compliance and runs the management instruction system.
AVA Connect
Team communication
Real-time mobile communication: team chat, management channel, voice messages, photo sharing. Hundreds of messages a week tie clinical decisions, management directives and care observations together instantly.
03 · How AVA works
Meet AVA. The AI nurse built into EzeHealth.
EzeHealth is the platform. EzeMind is the intelligence underneath it. AVA is the face your team talks to: a living AI nurse who knows every resident, every medication, every vital sign and every incident. Ask her anything, in English or Afrikaans.
- Natural language, textAsk in plain English or Afrikaans and get instant clinical answers from your care home's own data.
- Three-tier clinical watchdogContinuous monitoring. Critical, warning and medium severity, with a full audit trail and on-demand compliance scans.
- Clinical image analysisUpload wound photos or skin assessments. AVA analyses and documents findings with clinical precision.
- Lab report OCRPhotograph a lab result. AVA extracts the values and reference ranges and files them against the resident record.
04 · Not theory. Proof.
We don't demo. We prove.
Most healthcare software is designed by people who have never walked a night shift. AVA was built, tested and refined inside a live specialist dementia care facility before it was offered to anyone else.
Jura Care Village, George
30+ residents, operating 24/7. The platform was shaped on the ward, not in a boardroom.
Used at any hour
The management platform is actively used through the night. Not a demo environment, a working one.
Real clinical depth
Structured, attributed, timestamped documentation. Not checkbox compliance theatre.
AI you can question
Natural language vitals queries answered instantly and accurately, from the home's own records.
AVA Connect is used
Team chat, management channel, voice notes and photos. Actively used, not a ghost feature.
Dignity in the record
Personal notes preserved in clinical records, because she is a person, not a patient number.
Your country's rules, configured
Proven against South African norms, standards and POPIA. Forms, registers, privacy law, currency and languages are configured per installation for other countries.
Compliance by default
Every action timestamped, every form attributed. Families get accurate, complete answers when they ask.
05 · Who AVA serves
Purpose-built for care home operators.
Old age home management software, frail care software and specialist dementia care software in one platform. From a single home to a multi-facility private group, AVA scales to the complexity your facility demands.
Specialist dementia care
Highest complexity: behavioural management, multiple care levels, dignity documentation, full AI monitoring.
Frail care facilities
High resident-to-nurse ratios, complex medication management, MAR tracking, vitals monitoring, shift handover automation.
Old age homes
General care focus: compliance reporting, billing, family communication, lower clinical intensity.
Private care groups
Multi-facility operators: centralised oversight, cross-facility reporting, group management dashboard.
Retirement villages
Independent living with optional care escalation. Step-down from frail care with full continuity of records.
Not sure where you fit?
Tell us about your facility and we will show you how AVA is configured for homes like yours.
06 · What people say
Trusted by people who care for a living.
Built and proven first at Jura Care Village, our founding facility and part of the same group. We say so, because that is the point: we trust it with our own residents.
We run a specialist dementia care home, and for years our management information lived in files and in people's heads. EzeHealth changed that. I can open the platform at any hour and see every resident's day: vitals, meals, medication, incidents, and who did what and when. AVA answers in seconds what used to take a phone call and a folder. Inspections, family meetings and our monthly reporting are calmer, because the record is complete before anyone asks for it. It was built in our home, with our team, and it shows.
Medication was the part I worried about most on paper. Now every prescription sits in the master file, every round is on the tablet, and every dose is signed with who gave it and when. A refused or held dose is recorded with its reason on the spot, and the renewal alerts mean scripts no longer expire on us. Clinically, the difference is time and memory: months and years of vitals, wounds and incidents for every resident are a second away instead of in a filing cabinet. That gives me more time at the bedside, and better answers for doctors and families.
The families appreciate the detail we can now share. When they ask how Mom is doing, we don't guess. We show them documented vitals, meal intake and activity logs. It builds trust in a way paper never could.
07 · Frequently asked
Care home software questions, answered.
Straight answers on pricing, modules, AVA and data, the questions operators ask before a demo.
Pricing & getting started
EzeHealth costs from R125 per resident per month: about R2,500 a month for a 20-resident home, R6,250 for 50 and R12,500 for 100, plus a once-off setup fee based on facility size. Every module and unlimited staff accounts are included; there are no per-user fees. Prices exclude VAT. Outside South Africa, pricing is quoted in your currency.
No. Subscriptions are month to month after go-live. We would rather earn the renewal every month than lock a facility in.
Configuring the platform to the facility's workflows, care levels, billing structure, forms and branding; migrating data from paper or an existing system; and training the staff. Typically two to four weeks from first call to go-live.
Yes. A 20-resident home pays about R2,500 per month, which is typically offset by the administrative time saved once the home goes paperless.
Every installation is customised to the client's needs. We configure forms, care plans, medication protocols and workflows to match how your facility operates. Typical setup takes two to four weeks including training, but we move at your pace.
Platform & modules
Twenty-one integrated modules: resident profiles and history, digital care plans, medication management with a digital MAR and RN sign-off, vitals with trend charts, shift handover, incident reporting, wound care with photo tracking and body mapping, billing and invoicing, compliance reporting, and AVA, the AI nurse assistant.
Yes. The digital MAR records every administration with a timestamp, the carer's identity and an online RN signature, with renewal alerts on the prescription master file. No more handwritten charts lost before an inspection.
Yes. AVA Forms is designed for tablet use at the bedside, the management platform works in any browser, and AVA Connect is a mobile-first communication app that carers use on their phones during shifts.
Specialist dementia care, frail care, old age homes, retirement villages and multi-facility private groups, each configured to its own care levels, forms and billing structure.
AVA, the AI nurse
AVA by EzeHealth is the AI nurse assistant built into the platform. It is live and in daily use at Jura Care Village in George, Western Cape, managing 30+ residents around the clock. She answers natural-language questions from the home's own records, monitors clinically on a three-tier severity model, analyses wound photos and extracts values from photographed lab reports. We show you the live system during a demo.
Yes, natively. AVA understands and answers in both English and Afrikaans, and care notes and form submissions can be entered in either language. Additional languages can be configured for homes outside South Africa.
No. AVA finds information, surfaces patterns and flags risks. Care decisions always remain with the nursing team, and every AVA interaction is logged with a full audit trail.
Data, security & compliance
South African clients are hosted on South African servers and the platform is POPIA compliant. For other countries we host in your region and configure for your privacy law. Each facility gets its own isolated database, never mixed with another client's, encrypted at rest and in transit, with automated backups.
The facility does, at all times. Data can be exported, and on termination it is returned in a usable format.
That is what it was built for. Every form is timestamped and attributed, records are complete and legible by default, and compliance reports are generated from live data rather than assembled manually over weeks.
It was built inside a working South African care home rather than adapted from a US or UK product: privacy-law-first, hosted in South Africa or your region, bilingual English and Afrikaans, priced per resident, supported from George, and with an AI nurse assistant included rather than sold as an add-on.
Ready to see AVA in action?
See it running. Ask anything.
No slideshow. No mockups. We show you the live system with real resident data, on your screen, at your pace, answering your questions.